Ø Customized training aimed at building efficiencies
Ø Focused cell on resolving client queries
Ø Customer experience to get Smoother, Tighter
Ø New Business & Customer Retention to drive business growth
Ahmedabad, India, March 13, 2019: Legalwiz.in, the LegalTech firm today announced that it will focus on training to drive growth IN 2019. Started in April 2016 to cater to StartUps & SMEs, Legalwiz.in enables legal, financial, corporate & taxation compliances. Enabled with a robust technology backbone, every step of the process is online to ensure efficiency, transparency and maximum value.
LegalWiz.in strives to make high quality business professional services available to StartUps and SMEs, the core focus being to cut ambiguity about pricing and deliverables. With a common objective of making it “Simple – Affordable – Transparent”, a team of 25+ in-house employees and consultants, along with 50+ carefully vetted consultants across the country, LegalWiz.in offers services to more than 4000 StartUps and Small Business. Registering businesses, drafting legal documents, complying with GST, securing trademark or managing day-today accounts – the firm makes high quality services available to small companies at reasonable price and time commitment.
Speaking on the occasion, Mr Shrijay Sheth, Founder – Legalwiz.in, said, “We are aggressively focusing on training and development to achieve our growth target of 30% in the 1st quarter of 2019. To both aggressively win new business & increase customer retention rates, I realized the need to invest in enhanced delivery capabilities and a tighter CX. Hence we are very committed to training and developing in-house resources and also looking to ramp up our team -. Our 60% growth in customer retention – is proof that our sustained focus on customer service and superior customer experience is fully justified. Our support team has ably bridged the entire journey from client transaction to repeat customer to customer retention. When a client repeatedly trusts us to handle their matters, it is a testament to the best-in-class service we offer.”
He further explained, “With an incredible referral score of 9.6/10 we are confident of sustaining and increasing our growth. To sustain this, we need to continuously equip our team with the best-in-class training and skill. Our core mission of providing access to best-of-class professional services to customers – irrespective of size – and ensuring transparency by leveraging technology has begun to yield results. We started with a clear thought process to make it all simple, affordable and transparent for startup owners, and cut out all the ambiguity. Our vision of Transparency, digitization and timely access to services is in tune with the Government’s vision of ease of doing business, single-window service & leveraging technology. We are providing these services at great pricing. Being compliant need not be complex or time-consuming“