10 Tech Upgrades That Are Improving Your Hotel Experience

Mumbai, 18th March 2025: Hotels around the world, including in India, are using smart technology to make stays easier and more comfortable. From faster check-ins to personalized services, technology is helping travelers have a smoother and more enjoyable experience. Studies show that more than half of travelers prefer contactless options like checking in with their phones and using digital room keys. With AI-powered suggestions, voice-controlled rooms, and even robot assistants, hotels are making stays more convenient and luxurious.

Here are 10 ways technology is changing hotel experiences:

1. Eco-Friendly Technology

Hotels are using smart technology to save energy and water. Lights turn off when no one is in the room, and air conditioning adjusts automatically. Mayfair Spring Valley Resort Guwahati uses these features to make stays comfortable and eco-friendly.

2. AI for a Personalized Stay

Hotels use Artificial Intelligence (AI) to remember what guests like. Hyatt Hotels’ World of Hyatt program looks at past stays to offer perks like free stays and room upgrades.

3. Check-In with Your Phone

Many hotels let guests check in using their phones and use digital keys to unlock rooms. Hilton Mumbai International Airport Hotel allows early check-in and quick mobile check-in to save time.

4. Smart Rooms for Extra Comfort

Guests can control lights, temperature, and curtains using their phone or voice assistants like Alexa and Google Home. ITC Hotels use this technology to make stays more comfortable.

5. Virtual Tours Before Booking

Many hotels offer 360-degree virtual tours so guests can see rooms before booking. Marriott International provides these tours to help travelers choose the best option.

6. Robots for Quick Service

Some hotels now use robots to help guests. These robots deliver food, help with check-in, and answer questions. For example, at Henn-na Hotel in Japan, robots use voice and face recognition to assist guests.

7. Fast and Easy Payments

Hotels now let guests pay quickly and safely using Google Pay, Apple Pay, and other contactless options. Hilton hotels, including DoubleTree and Embassy Suites, support Apple Pay, making payments faster and easier.

8. Room Prices Change Based on Demand

Hotels change room prices depending on how many people are booking. If more people book, prices go up. If fewer people book, prices go down. InterContinental Hotels Group (IHG) uses smart pricing tools to adjust prices in real time.

9. Faster Internet with 5G

Many hotels now have 5G internet, which is much faster than regular Wi-Fi. This helps guests have better video calls, faster streaming, and smooth online work. Marriott and Ritz-Carlton offer high-speed internet, with some locations reaching 76.2 Mbps.

10. See Hotel Rooms in 3D Before Booking

Some hotels now offer 3D virtual tours, so guests can see rooms and hotel spaces before booking. Hotels like NH Collection Brussels Centre, Kimpton RiverPlace Hotel, and Budapest Marriott Hotel have these tours. Luxury hotels in India are also adding this feature.

NH Collection Brussels Centre

Kimpton RiverPlace Hotel

Conclusion

Technology is making hotel stays more comfortable, efficient, and personalized. From checking in with your phone to enjoying AI-powered room service, the hospitality industry is evolving rapidly. As technology continues to advance, hotels will introduce even more innovations to enhance guest experiences—making travel smoother, safer, and more enjoyable.