AI Will Reshape Jobs, and We Must Adapt, Says Paytm Founder Vijay Shekhar Sharma
New Delhi, 14th July 2025: Paytm founder Vijay Shekhar Sharma has said that the influence of Artificial Intelligence (AI) on the job market is now unavoidable. Speaking at an AI-focused event in Delhi, Sharma emphasized that whether as employees, executives, or business owners, people will increasingly need to work with AI rather than around it.
“Sooner or later, AI will become part of everyone’s work life—be it as an employee or even a CFO,” Sharma said, underlining the growing role of AI in core business functions.
AI Will Replace Some Jobs—But Also Create New Ones
Sharma acknowledged that AI will automate a number of repetitive or routine jobs, potentially displacing some workers. However, he was optimistic about the broader impact of AI, pointing out that it will also generate a wave of new roles—particularly in data science, machine learning, and intelligent systems.
“Like the mobile internet phased out STD-PCO businesses, AI will disrupt some traditional roles,” he said. “But just like past technological shifts, it will also open up opportunities we can’t yet imagine.”
Paytm’s AI-First Vision
The fintech major is also undergoing a major transformation, with Sharma stating that Paytm is evolving into an “AI-first” company. He said the firm is increasingly embedding AI into its day-to-day operations and decision-making processes.
“We no longer see AI as just a tool; we are learning to use it like a colleague—someone who can assist in decision-making or carry out complex tasks,” Sharma added.
AI-Powered Features Coming to Paytm
As part of its AI integration strategy, Paytm is preparing to launch a new AI-powered passbook feature. This innovative tool will analyze a user’s monthly expenses and generate a custom rap song to summarize the data—turning financial insights into an engaging experience.
“This is just the beginning. We’re aiming to make managing money more fun and intuitive,” Sharma said. He also mentioned that Paytm recently introduced an AI search feature through a partnership with U.S.-based AI startup Perplexity.
About Paytm
Founded in 2009 by Vijay Shekhar Sharma, Paytm is operated by One97 Communications and has grown into one of India’s leading digital payment platforms. With over 300 million users, the company currently has a market capitalization of around ₹28,000 crore.
