Pune: PMC Claims Nearly 4,000 Road Complaints, Only 34 Pending

Pune, 3rd December 2025: One month after Pune Municipal Corporation (PMC) launched its pothole-removal campaign, nearly 3,000 potholes have been filled and road repairs covering 18 hectares have been completed across the city, officials said.

The drive was carried out through a coordinated effort involving PMC’s Roads Department along with contractors, engineers, deputy engineers, and junior engineers from all regional offices. The work was executed on priority to address the widespread issue of road damage after the monsoon.

“Potholes on city roads are a major concern for citizens. After a month of intensive work, several key routes have seen improvement. The campaign will continue in the coming months to ensure long-term relief for commuters,” said Aniruddha Pawaskar, Head of PMC’s Roads Department.

According to Pawaskar, 2,989 isolated potholes were filled during the campaign. These were deep and risky spots that posed immediate danger to motorists despite the overall condition of the road being satisfactory. In locations where potholes were too frequent and the road surface was severely damaged, milling and re-asphalting was carried out instead of basic patchwork.

In total, repairs were completed on 1,88,948 square meters — nearly 18 hectares — of road surface within just 30 days. PMC claims this is the largest repair effort completed in such a short timeframe in Pune.

To maintain transparency, the civic body has documented each repair through before-and-after photographs, measurement details, and work records.

Citizen complaints played a key role in the drive. Of 3,904 pothole complaints received through the Road Mitra mobile app, only 34 remain pending. Officials said potholes reported directly by residents at sites were also repaired even if not registered on the app.

The month-long campaign cost approximately ₹15 crore, with an average of ₹1 crore allocated per zonal office. Milling and resurfacing work was carried out at around 1,800 locations across the city.

PMC has also taken action against contractors who failed to maintain quality standards. “Stop work” orders have been issued to the concerned contractors, including Mahapreit and another contractor handling police jurisdiction roads.

As Pune continues to grow, authorities say the civic body will maintain the momentum to ensure safer and smoother travel for motorists.