5 Feb 2020, Pune- The franchise business in India is quite bright and growing at a faster rate as compared to other businesses. Launched in 2017, fnpCakes n more is a renowned name in the market for online and offline cake delivery. With physical stores present in 35 cities in India along with more than 80 outlets, fnpCakes n more makes getting flavourful cakes quite convenient. Our fnpCakes n more franchise business is in its initial phase but the reason we are so successful in our franchise model is that we provide all the training & technical support to the partners to build their retail outlet. So Hence, it is really a great platform if you want to be your own boss and start a profitable business. Sharing with you all the inspiring success story of Mr. Mayur Dhoka, who is associated with fnpCakes n more for 3 years now and owns cake shop in Pune and Mumbai. We had a really interesting chat with him that you can read below.
Interviewer: How long have you been associated with fnpCakes n more franchise business?
Mayur Dhoka: I have been associated with Ferns N Petals for 9 years now. I run a FNP flower franchise and my journey with fnpCakes n more started 3 years earlier. Currently, I own four fnpCakes n more outlets in Mumbai & Pune and opening 5th outlet this month.
Interviewer: Mayur Dhoka, you are really a successful entrepreneur. Is it just destiny or do you always wanted to be a businessman?
Mayur Dhoka: Not really, I always wanted to be a businessman. While I was working for a corporate, I thought of taking up a franchise business for my wife. After a lot of research, I finalized Ferns N Petals. The brand changed my whole perception of franchise business for the better and I never looked back. Now I am on to open my 5th store in Mumbai. This is a unique business which helps in spreading happiness, delivering emotions and making money at the same time.
Interviewer: Before starting this franchise business, what else have you done?
Mayur Dhoka: Before this, I was working as a Regional Manager with American Express and had a successful carrier of 14 years.
Interviewer: How much time do you spend in your shop every day?
Mayur Dhoka: I spend an average of 3-4 hours and sometimes even more on occasions. Over a period, if you invest in high performing & long-lasting team, you can run this business on predefined SOP’s successfully without much of your involvement.
Interviewer: Did you notice any significant change in your life with this franchise business?
Mayur Dhoka: Definitely yes, and for good. It is always better if you are working for yourself and investing your time in your own business.
Interviewer: Where do you see yourself in the coming 5 years?
Mayur Dhoka: I see myself as an owner of 15 successful stores with fnpCakes n more and 2 Central Kitchens.
Interviewer: Is there any memorable moment that you or your team have experienced while serving a customer. If yes, do share it with us.
Mayur Dhoka: One of our 4 stores is in the corporate house, it gives us a great amount of satisfaction when people come & celebrate different life events, like birthdays, anniversaries, promotions, farewells, baby showers, etc. at our store and appreciate the ambiance and quality of our snacks & cakes.
Interviewer: Do you ever get any weird demand from your customers?
Mayur Dhoka: Yes, some customers ask for naughty cakes & weird messages using all kinds of slang languages.
Interviewer: What Success means to you? Please define it in a sentence.
Mayur Dhoka: Success is a beautiful balance between work & life. After starting my own business, I am now able to spend more quality time with my family. It keeps me happy and inspired and ultimately helps me to do better in business. I even encourage & ask my team to follow the same principle.
Interviewer: Do you have any suggestions or advice to those people who want to take up the FNP franchise model of business?
Mayur Dhoka: It is a unique opportunity to start your business with low investment and back up of a strong brand that offers an amazing support system and tried & tested formula of breakeven within 12 months, which comes with readymade sales from day one.
If you are thinking to start a business and unable to decide on a brand, then FNP is definitely a great business to be associated with. FNP has been in the market for 25 years and believes in delivering not just cakes or desserts but one-of-a-kind experience to customers with a varied range of product SKU’s they offer.
Interviewer: How did you come to know about fnpCakes n more franchise business?
Mayur Dhoka: I was already associated with FNP flower franchise business for the last 9 years. And when they launched fnpCakes n more, I was the first one to open FNP Cafe in Airoli, Navi Mumbai in 2018 in the area of 750 sq.ft.
Interviewer: What kind of support is provided by fnpCakes n more once you avail their franchise business?
Mayur Dhoka: We get end to end support from fnpCakes n more, whether it is manpower, recipe, procurement of raw material, training, designs, marketing & promotional activities. And most importantly readymade sales/Online business they generate for us from day one.
Interviewer: Does the training provided by fnpCakes n more helps you effectively deal with day to day challenges at work?
Mayur Dhoka: Yes, FNP has a very professional training team which delivers a detailed training program for partners wherein intricacies of running a cake business is taught thoroughly. We are guided by a business plan which shows the clear business path of the first 12 months. This greatly helps in reaching operational break-even & invest recovery plans and run the business efficiently.
Interviewer: How much investment is required to open a fnpCakes n more shop?
Mayur Dhoka: One can open a fnpCakes n more shop with a small investment of Rs 10 Lacs, which included franchise fee, the complete cost of interiors, first fill of stock, retail software, signage & basic office equipment’s to run the outlet.
Interviewer: How long did it take you to recover the investment?
Mayur Dhoka: There are two basic milestones wherein within 2 to 3 months operational breakeven is achieved & thereafter 8 to 12 months to recover the investment.
Interviewer: Can you provide us with a rough image of your current profit or income. Is that what you expected?
Mayur Dhoka: From fnpCakes n more retail store, one can expect 50k – 70k income from the 2nd or 3rd month itself.
fnpCakes n more – Cake Shop in Wakad Hinjewadi Road, Pune
Survey no 48/3, Shop No15, Wakad Hinjewadi road
Pune, Maharashtra 411057
View more on map