Avaya Supports India’s Digital Transformation with University Outreach Programme


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More than 70 graduating engineers attend first elective course at leading college in Pune as part of initiative to boost technology skills learning

Pune, India – 22nd December, 2015: Avaya, a global leader in business communications software, systems and services, highlighted today its commitment to India’s digital transformation goals through the Avaya University Outreach Programme, a series of initiatives with leading educational institutes in Pune. More than 70 graduating engineers today attended the first elective course at the Cummins College of Engineering for Women, one of four colleges with which Avaya is collaborating on the programme.

The Avaya curriculum is a one-semester elective course, developed by Avaya in collaboration with the Colleges of Engineering. The course covers key trends in emerging technologies and telecommunication, including digital and IP telephony, VoIP protocols, unified communications and contact center applications and provides new engineers with the skills to develop their careers and further India’s digital transformation efforts. Avaya plans to make the course available to other educational institutions and colleges in Pune and across the nation.

India is driving digital transformation efforts to boost economic growth and provide access to digital services, knowledge and information for all citizens. Avaya is working with four colleges in Pune – to help develop training in key technologies and help deliver the skilled workforce India requires.

The Avaya University Outreach Programme consists of four key elements— Avaya curriculum, Technology exchange program for Faculty, Avaya Champs and Technology enablement for students.

India is at the heart of Avaya’s innovation focus and represents the company’s largest R&D center globally, spread across Pune, Bangalore and Hyderabad, providing more than 30% of product & solution development globally. Avaya’s India R&D centers comprise talented engineers, researchers and product management staff, with more than 2,200 employees along with a state-of-the-art research and engineering lab and infrastructure with Data Networking and Unified Communications being the primary focus areas.

Vijay Mhaskar, Senior Director, Pune R&D at Avaya India, said, “This programme is aimed at helping to transform the educational curriculum and developing the skilled workforce that will drive India’s digital transformation goals. We are very proud to be associated with the leading engineering institutes in Pune and in helping today’s students meet the evolving needs of industry. Following the success of our efforts in Pune, we are planning to implement other such outreach programs in other cities and to continue our efforts in supporting India’s digitization.”

Roopali Sundar, Head HR- (India) & Lead (APAC, Middle East, Africa), Avaya, added, “The engineers that we are supporting today will be the engineers that drive innovation in India tomorrow. The Avaya University Outreach programme demonstrates our commitment to India’s digital transformation and showcases the central role that India’s talented workforce plays in Avaya’s own innovation efforts. Communication is at the center of almost all industries and this course enables students with latest communication technologies and it will ensure the next generation engineers make digital transformation successful”

“With the rapid changes in the telecom Industry, it is imperative our students are updated and employable from day one.  Therefore we are excited about this initiative between global leader in communications Avaya and Cummins College of Engineering for Women’ to offer an academic course namely “Unified communications and contact center applications” to augment our students with latest cutting edge technologies.  I am sure our collaboration with Avaya will increase in years to come and help students to enhance their employability”,Dr. M. B. Khambete, Principal, MKSSS’s Cummins College of Engineering for Women.

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.