Mphasis (Javelina) has been included in Gartner’s 2019 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions as a Representative Vendor

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Bangalore, India, July 30, 2019

Mphasis Healthcare Solutions (MHS), a provider of health benefit management and business process outsourcing (BPO) services, today announced that Mphasis (Javelina) was named as a Representative Vendors in Gartner’s ‘2019 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions.

According to the Gartner report, “Healthcare payers cannot satisfy customers’ rising demands for value or effectively counter tech-savvy competitors using legacy core administrative processing solutions. Payer CIOs should use this Market Guide to accelerate their transformation to a more digital, nimble administrative environment.”

“We believe Gartner’s recognition of Mphasis (Javelina) validates our invested efforts to deliver innovative solutions for healthcare payer organizations. We are investing in future technologies by continuing to innovate Javelina with a focus on digital capabilities, increased efforts to raise visibility for our products, and to maintain customer satisfaction so that we can expand and add new customers” said Sally Else, President, Eldorado.

“Javelina’s attributes, when combined with the proven transformational technology capabilities of Mphasis, allow healthcare Payers to have the opportunity to fast track both their front and back office operations. This two-pronged approach will put them into a market leading position” she added.

According to the Gartner report, “The 16 vendors named in this guide were selected to represent the types of solutions as discussed in the Market Analysis section that (1) offer a combination of installed or hosted software applications and services; or (2) offer fully outsourced software and service solutions using customized installations of commercial software that is unique to the vendor. The vendors included in this research do not constitute an exhaustive list of the CAPS offerings in the market.”

Source: Gartner, Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions, Mandi Bishop, 25 June 2019.

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