Woman in Pune Calls 112 in Emergency, Gets Unresponsive Numbers: Supriya Sule Claims No Help Arrived; Demands Audit of Helpline

Pune, 2nd September 2026: NCP (SP) MP Supriya Sule has raised questions over the functioning of the state government’s ‘112’ emergency response system in Pune, alleging that a woman who sought help during an emergency was left without assistance despite her location being traced.

In a post on X, Sule said an “extremely disturbing” incident had exposed how poorly the emergency helpline, intended to assist women and others in distress, was functioning in the city.

According to Sule, the Pune city president of the NCP (SP) women’s wing called 112 on Saturday night during an emergency. While the caller’s location was reportedly traced, no immediate assistance reached her. Instead, she was allegedly given contact numbers for further help, but those numbers were either switched off or did not respond, Sule said.

“Despite the location being traced, help did not actually reach,” Sule said, alleging that the caller was instead “passed from one number to another” and the numbers provided to her also turned out to be non-functional or unresponsive.

Sule said the incident was particularly concerning at a time when crimes against women were increasing in the city. “On one hand, crimes against women are increasing in the city, and on the other, when a woman calls for help, the police administration is passing the responsibility around,” she said.

“Will the police arrive only after the situation goes out of control?” Sule asked, questioning the effectiveness of the emergency response mechanism.

Sule demanded an immediate and detailed inquiry into the 112 call and the alleged negligence by officials responsible for responding to it. She also called for strict action against those found guilty of dereliction of duty.

She further demanded a “strict audit” of Pune’s 112 emergency response system and said accountability should be fixed for any lapses in responding to emergency calls.