Kerala: Man Orders Passport Cover Online, Amazon Sends Passport With It 

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Thiruvananthapuram, 5th November 2021: A person in Kerala’s Wayanad district ordered a passport cover from the e-commerce company Amazon, he received the passport cover but in it was another person’s passport. 

Midhun Babu, a resident of Kaniyambetta in Wayanad district, said he had ordered the passport cover from Amazon on October 30. When it was delivered on November 1, he was surprised to open the packet as it had a passport cover as well as someone else’s passport. The passport belonged to a teenage boy from Kunnamkulam in the Thrissur district. 

Babu said he reported the incident to Amazon customer care, but he failed to get a proper response in this regard. 

He told a news agency that, ”I spoke to three customer care officials for about 40 minutes. but no one told me what to do with an important document like a passport. Later, on the advice of a friend of his, he approached the police and surrendered the passport.”

According to a news agency, there was no immediate response from Amazon regarding this. Recently this interesting incident went viral on social media. The case dates back to mid-October. 

A man ordered a passport cover on Amazon. However, he did not find the pouch suitable for use. After that, he returned it. During this, he forgot to remove the passport from it before returning the cover to Amazon. It is believed that the company delivered the pouch to another without checking it. 

Babu said that as there was no proper response from Amazon regarding the passport, so he handed it over to the Meenangadi police station. He also informed the family of the passport holder. The minor boy whose passport it was, will have to go to the police station along with his parents to get it back. The police have not commented on the incident.