Maharashtra: 876 New Engineer and Staff Positions Created in MSEDCL Restructuring
Mumbai, 30th September 2025: Mahavitaran (Maharashtra State Electricity Distribution Company Limited) has launched a pilot restructuring of its subdivisions and branch offices providing direct customer service from today. The new model will be reviewed over the next month before full implementation from November 1. During the transition, chief engineers of all circles have been granted authority to ensure uninterrupted service for electricity consumers.
Under Mahavitaran, 147 divisions, 652 subdivisions, and 3,274 branch offices operate across 16 circles, supported by roughly 44,000 engineers and technical staff at 4,188 sub-centres. These units manage new electricity connections, monthly billing, system maintenance, repair of technical faults, collection of arrears, and reduction of electricity losses.
Currently, engineers and staff often juggle 10 to 12 types of work simultaneously. This structure, in place for over 25 years, was designed based on customer numbers from that period.
Over the past decade, employee organizations have urged management to reduce workload and allocate responsibilities more effectively.
Responding to this, Mahavitaran formed a special committee, consulted with staff organizations, and developed the new restructuring model.
The pilot emphasizes reorganizing subdivisions and branch offices based on customer numbers in urban, rural, and remote areas, as well as geographic considerations. As part of the plan, two additional divisional offices, 37 subdivisions, and 30 branch offices have been established, creating 876 new positions for engineers and technical staff. The restructuring ensures no reduction in existing posts and preserves employee reservation rights. Other departments outside these subdivisions and branch offices remain unaffected.
Key elements of the restructuring include:
Establishment of a 10-member divisional maintenance and repair team at each division to manage all substations and 33 kV power lines.
Division of existing subdivisions into two categories: maintenance and repairs, and revenue and payments. Maintenance and repair teams will focus on system upkeep, construction, and complaint resolution, while revenue and payments teams handle new connections, accurate billing, arrears collection, and billing complaints.
Branch offices in urban areas will adopt new operational methods, while rural offices will see partial adjustments to existing procedures.
The reform aims to streamline employee responsibilities, reduce work stress, and improve efficiency, ultimately enhancing the quality and timeliness of customer service.
Certain subdivisions in districts with lower customer numbers—such as Nandurbar, Washim, Palghar, Ratnagiri, Sindhudurg, Gadchiroli, and Gondia—are excluded from this pilot. Additionally, implementation in Beed, Nanded, Dharashiv, and Solapur will be delayed until flood-affected power systems are restored.
