Pimpri Chinchwad: PCMC Commissioner Shekhar Singh Inaugurates New Citizen-Centric Website
Pimpri, 22nd April 2025: In a significant step towards enhancing digital governance, the Pimpri Chinchwad Municipal Corporation (PCMC) officially launched its newly developed website recently. The new platform was inaugurated by PCMC Commissioner and Administrator Shekhar Singh and is now live for public use. Designed to deliver faster, more transparent and secure services, the website aims to offer a citizen-first experience while integrating modern technology and robust security features.
“This revamped website has been built with a citizen-first approach. Our goal is to provide residents with transparent, fast, and secure services through digital means. With AI tools, accessibility standards, and top-tier security integrations, we have created a reliable and user-friendly platform. Expert feedback from Hackathon 2025 and testing by ethical hackers has further strengthened the website’s robustness.” — Shekhar Singh, Commissioner and Administrator, PCMC
“While developing the new PCMC website, our focus went beyond technical features—we centred the design around the citizen’s experience. This is not just an informational website but a comprehensive digital platform for accessing PCMC’s services. With AI-powered search, enhanced accessibility for persons with disabilities, and adherence to international security standards, the website sets a new benchmark in municipal digital services.” — Nilkanth Poman, Chief Information and Technology Officer, PCMC
Key Features of the New Website:
Accessibility Standard (WCAG-AA): The website has been designed to be accessible for persons with disabilities, in compliance with international Web Content Accessibility Guidelines.
AI-Powered Search: With ChatGPT-based AI integration, citizens can access information quickly through intuitive and conversational search features.
Improved Security and Feedback System: Incorporating feedback from 175 experts during Hackathon 2025, the website underwent rigorous testing by ethical hackers to ensure high-end data protection.
GIGW Compliant: Developed as per the Government of India’s Guidelines for Indian Government Websites (GIGW), ensuring consistency and reliability.
One-Stop Digital Services: Citizens can now pay taxes, register complaints, and access a wide range of civic services at the click of a button.
The project was led under the guidance of PCMC’s Chief Information and Technology Officer Nilkanth Poman and IT Officer Ujwala Godse.
