PMC: Pune Municipal Corporation Tops Maharashtra’s E-Governance Index

Pune, 22nd January 2025: The Pune Municipal Corporation (PMC) has ranked first among 29 municipalities in Maharashtra in the annual e-Governance Index, as per a study conducted by the Policy Research Organization. The index evaluates municipalities on three key parameters: service delivery, transparency, and availability, with PMC scoring an impressive 8.22 out of 10.
The study assessed municipal websites, mobile apps, and social media accounts to determine the rankings. Pune’s achievement highlights its effective implementation of e-governance initiatives, particularly as a major hub for information technology.
PMC’s scores were based on a comprehensive evaluation across multiple parameters:
Accessibility: 15 out of 21
Service Delivery: 41 out of 47
Transparency: 27 out of 33
Website Efficiency: 50 out of 53
Mobile App Efficiency: 30 out of 45
Social Media Engagement: 3 out of 3
The municipal corporation’s consistent efforts to make its services more accessible and efficient have played a key role in achieving this distinction. Most municipal services are now available online, saving citizens time, money, and effort. Regular updates to the corporation’s website and mobile app ensure smooth service delivery and enhanced user experience.