Pune: MahaRERA’s Conciliation Forum favourable for settling home-buying disputes
Pune, January 10, 2022: The Conciliation Forum formed under the RERA Act and MahaRERA to facilitate the dispute amicably between the home-buyers and developers in order to save cost and time of litigation has been proving beneficial as so far over 351 cases involving the contention between the home-buyers and the developers have been settled in Pune.
As a part of a regulatory body, the Conciliation Forum was formed in March 2018 in order to enable the disputed parties to connect with each other and also before the expert conciliators to resolve their problems, clear doubts and mitigate misunderstandings.
The Forum consists of representatives from CREDAI-Pune Metro, Mumbai Grahak Panchayat, a leading Consumer body and other promoters’ associations.
Since its inception in 2018, the Forum has studied many matters of disputes in depth and has successfully resolved cases of aggrieved allottees or the Promoters, who have opted for the conciliation mechanism, set up under MahaRERA.
The senior conciliators of the Forum from CREDAI-Pune Metro include Hemant Naiknavare, Past President, Amar Manjrekar, Vice President, Aditya Javdekar, Vice President, Arvind Jain, Secretary, I.P. Inamdar, Treasurer, Kishore Pate, Past Vice President and Hemendra Shah, Past Managing Committee Member.
As per the Forum’s process, any aggrieved party, customer or developer, can make a complaint online from MahaRERA website after which a conciliation request is sent automatically to the other party involved. Once the other party accepts requests within 7 days, the aggrieved party has to pay a requisite fee to MahaRERA, after which the case is referred to the appropriate conciliation bench, where the disputed parties seek to reach an amicable settlement with the assistance of the Conciliator, who acts as a neutral third party.
“Conciliation Forum is a platform where the disputed parties get an opportunity to connect with each other and also before the expert conciliators resolve disputes amicably. The parties get a chance to express their sides freely in front of the conciliation bench with a face to face interaction. A Conciliator bench proposes the best possible process to deal with the dispute by making recommendations in the form of advices and suggestions and once the dispute is resolved, the Conciliator issues a ‘Settlement Agreement’ which records the outcome of the dispute,” said CREDAI-Pune Metro President, Anil Pharande.
In certain grueling cases, which may include Stalled, Litigated or Mortgaged projects, where the interest of large number of allottees is affected, the forum by putting extra time and efforts has invited all the concerning parties such as Financial Institutes, Land Owners or any third party to attend the proceedings in order to resolve the issue amicably.
In 2020, the forum had taken up the most complicated case of a stalled project in Pune wherein huge relief was provided to 520 allottees after the settlement.
Similarly, the forum has taken up several cases, which include disagreements due to delay in possession or a claim where one flat was sold to multiple buyers, resulting in court litigation. The Conciliators have handled the cases of defense and police department personnel as well.
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