Pune Metro Implements One-way Ticket System To Enhance Efficiency And Reduce Station Crowding

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Pune, 23rd February 2024: In a bid to streamline passenger services, the Pune Metro has announced the discontinuation of return ticket services for commuters. Effective from March 1, this new regulation will require passengers to obtain separate tickets for their onward and return journeys, potentially leading to increased convenience during travel but posing challenges for regular commuters.

Presently, Pune Metro operates on a 24-kilometre route spanning from Line 1, connecting Pimpri Chinchwad Municipal Corporation to District Court, and Line 2, from Vanaz to Ruby Hall. Completion of pending work on a 9-kilometre stretch is underway, which will open the entire Metro route for passenger service shortly. The current daily passenger count stands at approximately 55,000, with expectations of a surge once the entire Metro route is operational, according to Pune Metro authorities.

Traditionally, commuters have purchased tickets at Metro stations, with the ticket validity lasting for 20 minutes after entry. However, this practice has led to overcrowding at stations, resulting in inconvenience for travellers. To address this issue, Pune Metro had previously enforced a rule where passengers had to commence their journey within 20 minutes of ticket issuance. Many passengers, after purchasing tickets, would remain stranded at the stations, leading to unnecessary congestion. As a remedy, Pune Metro has now enforced stricter rules where passengers must begin their journey within 20 minutes of ticket issuance and complete their travel within 90 minutes, ensuring more efficient use of Metro services and minimizing station crowding.

While this change aims to optimize Metro operations and enhance the passenger experience, some commuters have expressed concerns about the inconvenience of having to purchase separate tickets for onward and return journeys. However, Pune Metro authorities assure that the new system will ultimately lead to smoother operations and improved service quality for all passengers.