‘Sevadoot’ Initiative Brings Revenue Services To Citizens’ Doorsteps In Pune District
Pune, 11th April 2025: Pune district has launched the Sevadoot initiative to make government revenue services more accessible by delivering certificates and documentation assistance directly to citizens’ homes. Under this new program, specially appointed Sevadoots will visit applicants at home, scan the required documents, and submit applications digitally in their presence. Once processed, the relevant certificates will be delivered either in person or by post.
The initiative was reviewed by State Minister for Information Technology, Adv. Ashish Shelar, during his visit to the District Collector’s office. Present at the meeting were District Collector Jitendra Dudi and Additional Collector Suhas Mapari, among other officials.
Currently, to access services provided by the Revenue Department, citizens must visit Aaple Sarkar Seva Kendras or Setu Centres at the taluka level. This process often proves to be burdensome for senior citizens, persons with disabilities, and working professionals, either due to physical constraints or time limitations.
The Sevadoot program aims to ease this difficulty by allowing these groups to complete application processes from the comfort of their homes or at times convenient to them. The initiative is designed to simplify daily life and reduce dependency on physical travel for basic government services. A nominal service fee will be charged for the doorstep assistance.
Citizens can access the program through the portal http://sevadoot.pune.gov.in, and trained operators from Aaple Sarkar Seva Kendras will facilitate the services. These operators will visit homes, scan necessary documents using computer-based systems, and submit applications in real time.
