Maharera Seeks To Elevate Real Estate Standards With Quality Assurance Framework, Suggestions Invited

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Mumbai, 13th October 2023: The Real Estate (Regulation and Development) Act, 2016 places significant emphasis on the Quality of Construction. Section 14(3) of the Act stipulates that “In case any structural defect or any other defect in workmanship, quality or provision of services or any other obligations of the promoter as per the agreement for sale relating to such development is brought to the notice of the promoter within a period of five years by the allottee from the date of handing over possession, it shall be the duty of the promoter to rectify such defects without further charge, within thirty days, and in the event of promoter’s failure to rectify such defects within such time, the aggrieved allottees shall be entitled to receive appropriate compensation in the manner as provided under this Act.”.

While the Act does provide remedial measures for defect rectification, it is essential to recognize that the best approach to safeguarding the interests of homebuyers is not limited to offering remedies after defects have surfaced. Instead, the focus should be on establishing processes and standards that minimize the likelihood of defects occurring in the first place.

“Most people invest their lifetime earnings in buying a house. It is the developer’s responsibility to address complaints free of charge for up to five years. However, we aim to ensure quality construction from the beginning to avoid such issues. This will not only protect consumer interests but also enhance the credibility of the real estate sector,” said Ajoy Mehta, chairman of MahaRERA.

MahaRERA proposes a proactive approach centred on quality assurance as its primary objective. This approach supports preventing defects from arising initially, thereby obviating the need for costly rework. By ensuring rigorous standards of material quality and workmanship throughout the construction process, real estate projects can be executed with a defect-free outcome that adheres to strict quality standards.

This proactive stance not only benefits homebuyers by delivering high-quality homes but also contributes significantly to the sustainability and reputation of the real estate industry. It highlights the importance of quality assurance as a preemptive measure rather than just a reactive one, ultimately bolstering the trust and confidence of homebuyers in the real estate market.

In light of this, MahaRERA is desirous of developing Framework for Quality Assurance Reporting. It is proposed that developers should report on Quality of Materials used, Workmanship etc. on bi-yearly basis, which shall be displayed to homebuyers for informed decision making.

MahaRERA has reached out to self-regulatory organizations representing developers to create a framework for quality assurance reporting in real estate. The authority has asked for suggestions on various aspects, such as construction-level precautions, procedures, and parameters to ensure quality work. These suggestions are to be submitted by October 31 to the email address [email protected].


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